Terms of Use

Welcome to JaipuriRazai. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

All information, products, and services displayed on www.jaipurirazai.com constitute an invitation to offer. Your purchase order represents an offer to buy products from us, which may be accepted or declined at our sole discretion.

📋 Website Usage

  • By using this website, you agree to these Terms & Conditions and any future updates.
  • We reserve the right to modify, update, or remove any part of these terms at any time without prior notice.
  • You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
  • You agree to provide accurate, complete, and current information while placing orders or creating an account.
  • If any information provided is found to be false or misleading, we reserve the right to refuse service or cancel orders.

🎨 Product Information & Pricing

  • We strive to display product colors and details as accurately as possible.
  • Actual colors may vary depending on your screen settings and device display.
  • All handcrafted products may have slight variations in color, print placement, texture, or finish.
  • Product prices and availability are subject to change without prior notice.
  • We reserve the right to refuse or cancel any order if a product is listed at an incorrect price or due to any unforeseen circumstances.

📦 Orders & Deliveries

  • Once an order is successfully placed, cancellation requests may not be accepted.
  • Orders are shipped through trusted courier partners and logistics providers.
  • For shipments handled by recognized courier services, we take full responsibility until delivery.
  • If delivery fails due to incorrect address details, unavailable recipient, or incomplete information provided by the customer, any additional shipping costs may be charged to the customer.
  • Please ensure all shipping information is accurate before placing an order.

⚖️ Limitation of Liability

  • We shall not be liable for delays, service interruptions, non-delivery, or delivery failures caused by circumstances beyond our reasonable control.
  • We are not responsible for indirect, incidental, or consequential damages, including loss of revenue, profits, or data.
  • Users are responsible for maintaining the security of their payment methods and account information.
  • Any unauthorized or fraudulent use of payment cards shall remain the responsibility of the user.
  • Complaints regarding delivered orders must be reported within 15 days of delivery.

❌ Order Cancellation

  • Requests for cancellation of orders once placed may not be entertained.
  • Orders that have already been processed or shipped cannot be cancelled.
  • Any cancellation exception shall be solely at the discretion of JaipuriRazai.
  • Approved cancellations, if any, will be processed according to our Refund Policy.

🔒 Payment & Fraud Protection

  • Customers must use their own valid payment methods while placing orders.
  • We do not accept responsibility for unauthorized or fraudulent card usage.
  • The responsibility for proving lawful card usage remains with the user.
  • All transactions are subject to verification and security checks.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts in Rajasthan, India.

Business Name: ROOPANTARAN EXPORTS